Information Advice and Guidance

At Nordic, we are committed to helping you make informed decisions about your learning and future career. Our Information, Advice and Guidance (IAG) services are available to all learners and potential learners – and they’re free, confidential, impartial, and focused on your needs.

What We Offer:

– Clear and up-to-date information about training, courses, and career pathways.

– Initial assessments to help you understand your skills and identify the best learning route for you.

– One-to-one advice sessions with trained staff to help plan and achieve your goals.

– Regular progress reviews and ongoing support throughout your programme.

– Signposting to other specialist support services when needed.

– Advice and support available by phone, in person, or digitally.

Who Can Use the IAG Service?

Our IAG services are open to:

– Anyone considering a course or training with us.

– All current learners.

– Clients or community members seeking guidance about training or employment.

What Can You Expect?

When you use our IAG service, you can expect:

– Friendly and respectful support from trained staff.

– Clear information about our courses, funding options, and next steps.

– Support that is tailored to your individual needs and goals.

– A professional and confidential service, in line with national standards and data protection laws.

Our Commitment to You

– Make our services accessible and inclusive for everyone.

– Deliver timely and easy-to-understand information and advice.

– Continuously improve based on your feedback and outcomes.

– Provide a service that supports lifelong learning and personal development.

You can speak to a member of our team at any time if you need help choosing the right course or planning your next steps.